Privacy Policy

1. DATA CONTROLLER

In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 (LOPDGDD), we inform you that personal data collected through this website will be processed by:

Data Controller: Mercato della Nonna, S.L.
Trade name: Nonnamarket
VAT/CIF: B27621143
Registered address: Calle Olivo 8, Malpica, Zaragoza
Email: info@nonnamarket.com
Telephone: +34 636 479 160

2. PURPOSE OF DATA PROCESSING

Personal data collected through this website will be processed for the following purposes:

• Managing purchases made through the online store.
• Processing orders, shipping, returns, and incidents.
• Managing user registration and customer accounts.
• Responding to user inquiries or requests.
• Sending order-related communications (order confirmations, updates, incidents).
• Sending commercial communications and promotions only when the user has given consent.
• Complying with legal, tax, and accounting obligations.

3. LEGAL BASIS FOR PROCESSING

Data processing is based on:

• Performance of a sales contract.
• Data subject’s consent (contact forms, newsletter, marketing communications).
• Compliance with legal obligations.
• Legitimate interest of the controller (service improvement, fraud prevention, system security).

4. DATA RETENTION

Personal data will be retained:

• For as long as the contractual or commercial relationship exists.
• For the legally required periods for tax and accounting purposes.
• Until the user requests deletion, where processing is based on consent.

Once these periods expire, data will be securely blocked and subsequently deleted.

5. DATA RECIPIENTS

Personal data may be shared with third parties only when necessary for service provision:

• Transport and logistics companies.
• Financial institutions and payment gateways.
• IT service providers, hosting, and website maintenance.
• Tax, accounting, and legal advisors.
• Public authorities where legally required.

Personal data will never be sold to third parties.

6. INTERNATIONAL DATA TRANSFERS

If services from providers located outside the European Economic Area are used (such as email marketing tools, analytics, or advertising platforms), GDPR-compliant safeguards will be ensured through standard contractual clauses or adequacy decisions.

7. USER RIGHTS

Users may exercise the following rights:

• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to object
• Right to data portability

Requests can be sent to:

Email: [PENDING]

including proof of identity and specifying the right being exercised.

Users may also file a complaint with the Spanish Data Protection Authority (AEPD):
https://www.aepd.es

8. SECURITY MEASURES

Nonnamarket implements appropriate technical and organisational measures to ensure the security, integrity, and confidentiality of personal data, preventing loss, alteration, or unauthorised access.

9. MINORS

Users under 18 years of age are not allowed to register or make purchases. Any data belonging to minors will be deleted immediately.

10. COMMERCIAL COMMUNICATIONS

Commercial communications will only be sent when the user has explicitly consented.

Users may withdraw consent at any time via the unsubscribe link or by contacting us directly.

11. COOKIES

This website uses first- and third-party cookies to ensure functionality, analyse usage, and potentially display personalised advertising.

Users may configure or reject cookies at any time via the cookie settings panel or browser settings.

For more information, please refer to the Cookies Policy.

12. MODIFICATIONS

Nonnamarket reserves the right to modify this Privacy Policy to reflect legal updates or changes in its activity.

The latest version will always be available on the website.